INSURANCE TECHNOLOGY

Navigating your transformation into a digitally resilient insurance enterprise

At Nexus by Five9nes, we specialize in helping insurance carriers, MGAs, and TPAs modernize legacy systems, adopt emerging technologies, and streamline core operations. We design and implement future ready solutions across policy, claims, billing, and regulatory domains, empowering your teams with the tools, practices, and strategic foresight needed to scale with confidence in a rapidly evolving industry.

Drowning in Legacy Ops Instead of Driving Value?

FROM LEGACY SYSTEMS TO INTELLIGENT INFRASTRUCTURE

Modernize your insurance tech stack with a cloud-native, AI-ready foundation

Your end-to-end accelerator for insurance data modernization

Nexus is our flagship delivery framework purpose built to help insurance carriers, TPAs, and MGAs safely and predictably transition from legacy data ecosystems to a cloud native, AI ready future.

With Nexus, our expert engineering teams guide you from outdated platforms like Talend, Informatica, or SQL Server into a modern, automated insurance data stack — powered by best in class tools such as Fivetran, dbt, Snowflake, and AI enabled transformation pipelines.

By combining proprietary accelerators, proven practices, and infrastructure as code templates, Nexus reduces migration risk, accelerates time to insight, and ensures long term scalability across underwriting, claims, compliance, and beyond.

40% Faster Claim Resolution Time

30% SLA Breach Reduction over 90 Days

$1.2M in Annual Ops Savings Identified

100% Cloud-Native Infrastructure w/ SOC 2, HIPAA, and ISO Compliance

70% Faster Partner Onboarding

6-week Average Go-Live Timeline

🕒 Operational Efficiency

  • 60–80% reduction in manual processing
    Nexus automates routine workflows across policy and claims, eliminating the need for repetitive manual intervention and drastically improving throughput.

  • 3x faster onboarding of new insurance products
    Insurers can launch and configure new product lines in a matter of days rather than months, thanks to reusable templates and API first architecture.

  • 50% fewer SLA breaches
    Real time monitoring and automated escalation routes help ensure service level commitments are consistently met across customer and internal operations.

💰 Cost Savings

  • 35% reduction in IT ops costs
    By streamlining infrastructure, reducing human touchpoints, and replacing legacy overhead, Nexus cuts operational spend without compromising service quality.

  • Up to $1M in annual savings
    Nexus helps insurers consolidate tools, vendors, and licenses, reducing redundancy and unlocking significant financial efficiency.

  • 25% lower total cost of ownership
    A fully cloud native model paired with managed services allows for reduced maintenance, faster upgrades, and fewer hidden costs compared to legacy systems.

⚙️ Technology Modernization

  • 100% cloud native infrastructure
    Nexus runs securely and scalably in the cloud, with built in support for SOC 2, HIPAA, and ISO frameworks, ensuring you meet today’s compliance demands.

  • 70% faster integration of third party systems
    Our standardized API layer and connector framework make onboarding reinsurers, TPAs, and partners seamless and predictable.

  • Zero downtime deployment model
    Modern deployment strategies like blue/green releases and automated rollback ensure changes never disrupt service availability.

📈 Business Agility & TTV

  • From 6 months to 6 weeks
    Product launches, operational changes, and modernization efforts see dramatically reduced timelines due to prebuilt modules and agile integration.

  • 4x improvement in regulatory response times
    Automated filing generation and rule driven workflows help compliance teams stay ahead of deadlines and reduce legal exposure.

  • 90% accuracy in claims and rate routing
    AI enhanced decision engines power smarter intake, routing, and risk evaluations—minimizing errors and rework.

📞 Customer Impact

  • 30% lift in NPS scores
    Digitizing customer facing processes leads to faster service, more accurate interactions, and a better overall policyholder experience.

  • 40% fewer support tickets
    Empowered self service portals and automated backend flows mean fewer escalations and less friction in day to day customer interactions.

  • 2x faster customer response times
    Smart triaging and integrated communications workflows ensure that inquiries, claims, and service requests are handled efficiently and promptly.

We look forward to connecting!